The effect of administration mode on CAHPS survey response rates and results: A comparison of mail and web‐based approaches

OBJECTIVE: The objective of this study was to compare response rates, respondents' characteristics, and substantive results for CAHPS surveys administered using web and mail protocols. DATA SOURCES: Patients who had one or more primary care visits in the preceding 6 months. STUDY DESIGN/DATA CO...

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Bibliografiske detaljer
Udgivet i:Health Serv Res
Main Authors: Fowler, Floyd J., Cosenza, Carol, Cripps, Lauren A., Edgman‐Levitan, Susan, Cleary, Paul D.
Format: Artigo
Sprog:Inglês
Udgivet: John Wiley and Sons Inc. 2019
Fag:
Methods Corner
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC6505419/
https://ncbi.nlm.nih.gov/pubmed/30656646
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/1475-6773.13109
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