Equivalence of Mail and Telephone Responses to the CAHPS® Hospital Survey

OBJECTIVE: To estimate the effect of survey mode (mail versus telephone) on reports and ratings of hospital care. DATA SOURCES/STUDY SETTING: The total sample included 20,826 patients discharged from a group of 24 distinct hospitals in three states (Arizona, Maryland, New York). We collected CAHPS®...

Disgrifiad llawn

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Prif Awduron: de Vries, Han, Elliott, Marc N, Hepner, Kimberly A, Keller, San D, Hays, Ron D
Fformat: Artigo
Iaith:Inglês
Cyhoeddwyd: Blackwell Science Inc 2005
Pynciau:
Original Articles
Mynediad Ar-lein:https://ncbi.nlm.nih.gov/pmc/articles/PMC1361249/
https://ncbi.nlm.nih.gov/pubmed/16316441
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/j.1475-6773.2005.00479.x
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