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Staff perspectives of a model of access and triage for reducing waiting time in ambulatory services: a qualitative study

BACKGROUND: Specific Timely Appointments for Triage (STAT) is an intervention designed to reduce waiting time in community outpatient health services, shown to be effective in a large stepped wedge cluster randomised controlled trial. STAT combines initial strategies to reduce existing wait lists wi...

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Détails bibliographiques
Publié dans:BMC Health Serv Res
Auteurs principaux: Harding, Katherine E., Snowdon, David A., Lewis, Annie K., Leggat, Sandra G., Kent, Bridie, Watts, Jennifer J., Taylor, Nicholas F.
Format: Artigo
Langue:Inglês
Publié: BioMed Central 2019
Sujets:
Accès en ligne:https://ncbi.nlm.nih.gov/pmc/articles/PMC6500050/
https://ncbi.nlm.nih.gov/pubmed/31053118
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12913-019-4123-0
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