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Impact of new technologies on stress, attrition and well-being in emergency call centers: the NextGeneration 9–1-1 study protocol
BACKGROUND: Our public health emergency response system relies on the “first of the first responders”—the emergency call center workforce that handles the emergency needs of a public in distress. Call centers across the United States have been preparing for the “Next Generation 9-1-1” initiative, wh...
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| Publicat a: | BMC Public Health |
|---|---|
| Autors principals: | , , , , , , , |
| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
BioMed Central
2018
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| Matèries: | |
| Accés en línia: | https://ncbi.nlm.nih.gov/pmc/articles/PMC5936032/ https://ncbi.nlm.nih.gov/pubmed/29728094 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12889-018-5510-x |
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