Baseman, J., Revere, D., Painter, I., Stangenes, S., Lilly, M., Beaton, R., . . . Meischke, H. (2018). Impact of new technologies on stress, attrition and well-being in emergency call centers: The NextGeneration 9–1-1 study protocol. BMC Public Health.

Baseman, Janet, Debra Revere, Ian Painter, Scott Stangenes, Michelle Lilly, Randal Beaton, Rebecca Calhoun, und Hendrika Meischke. "Impact of New Technologies On Stress, Attrition and Well-being in Emergency Call Centers: The NextGeneration 9–1-1 Study Protocol." BMC Public Health 2018.

Baseman, Janet, et al. "Impact of New Technologies On Stress, Attrition and Well-being in Emergency Call Centers: The NextGeneration 9–1-1 Study Protocol." BMC Public Health 2018.