Self-rated worry in acute care telephone triage: a mixed-methods study

BACKGROUND: Telephone triage is used to assess acute illness or injury. Clinical decision making is often assisted by triage tools that lack callers’ perspectives. This study analysed callers’ perception of urgency, defined as degree of worry in acute care telephone calls. AIM: To explore the caller...

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Bibliographic Details
Published in:Br J Gen Pract
Main Authors: Gamst-Jensen, Hejdi, Huibers, Linda, Pedersen, Kristoffer, Christensen, Erika F, Ersbøll, Annette K, Lippert, Freddy K, Egerod, Ingrid
Format: Artigo
Language:Inglês
Published: Royal College of General Practitioners 2018
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Research
Online Access:https://ncbi.nlm.nih.gov/pmc/articles/PMC5819985/
https://ncbi.nlm.nih.gov/pubmed/29440015
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3399/bjgp18X695021
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