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Self-rated worry in acute care telephone triage: a mixed-methods study

BACKGROUND: Telephone triage is used to assess acute illness or injury. Clinical decision making is often assisted by triage tools that lack callers’ perspectives. This study analysed callers’ perception of urgency, defined as degree of worry in acute care telephone calls. AIM: To explore the caller...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Veröffentlicht in:Br J Gen Pract
Hauptverfasser: Gamst-Jensen, Hejdi, Huibers, Linda, Pedersen, Kristoffer, Christensen, Erika F, Ersbøll, Annette K, Lippert, Freddy K, Egerod, Ingrid
Format: Artigo
Sprache:Inglês
Veröffentlicht: Royal College of General Practitioners 2018
Schlagworte:
Online Zugang:https://ncbi.nlm.nih.gov/pmc/articles/PMC5819985/
https://ncbi.nlm.nih.gov/pubmed/29440015
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3399/bjgp18X695021
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