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Impact of caller’s degree-of-worry on triage response in out-of-hours telephone consultations: a randomized controlled trial
BACKGROUND: Telephone triage entails assessment of urgency and direction of flow in out-of-hours (OOH) services, while visual cues are inherently lacking. Triage tools are recommended but current tools fail to provide systematic assessment of the caller’s perspective. Research demonstrated that call...
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| Publicado en: | Scand J Trauma Resusc Emerg Med |
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| Main Authors: | , , , , , , , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado: |
BioMed Central
2019
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| Assuntos: | |
| Acceso en liña: | https://ncbi.nlm.nih.gov/pmc/articles/PMC6458647/ https://ncbi.nlm.nih.gov/pubmed/30975160 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s13049-019-0618-2 |
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