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A Comparison of Rule-Based and Machine Learning Approaches for Classifying Patient Portal Messages

OBJECTIVE: Secure messaging through patient portals is an increasingly popular way that consumers interact with healthcare providers. The increasing burden of secure messaging can affect clinic staffing and workflows. Manual management of portal messages is costly and time consuming. Automated class...

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Detalhes bibliográficos
Publicado no:Int J Med Inform
Main Authors: Cronin, Robert M., Fabbri, Daniel, Denny, Joshua C., Rosenbloom, S. Trent, Jackson, Gretchen Purcell
Formato: Artigo
Idioma:Inglês
Publicado em: 2017
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC5546247/
https://ncbi.nlm.nih.gov/pubmed/28750904
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.ijmedinf.2017.06.004
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