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A Comparison of Rule-Based and Machine Learning Approaches for Classifying Patient Portal Messages

OBJECTIVE: Secure messaging through patient portals is an increasingly popular way that consumers interact with healthcare providers. The increasing burden of secure messaging can affect clinic staffing and workflows. Manual management of portal messages is costly and time consuming. Automated class...

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Bibliografske podrobnosti
izdano v:Int J Med Inform
Main Authors: Cronin, Robert M., Fabbri, Daniel, Denny, Joshua C., Rosenbloom, S. Trent, Jackson, Gretchen Purcell
Format: Artigo
Jezik:Inglês
Izdano: 2017
Teme:
Online dostop:https://ncbi.nlm.nih.gov/pmc/articles/PMC5546247/
https://ncbi.nlm.nih.gov/pubmed/28750904
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.ijmedinf.2017.06.004
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