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Development and Evaluation of CAHPS(®) Survey Items Assessing How Well Healthcare Providers Address Health Literacy

BACKGROUND: The complexity of health information often exceeds patients’ skills to understand and use it. OBJECTIVE: To develop survey items assessing how well healthcare providers communicate health information. METHODS: Domains and items for the Consumer Assessment of Healthcare Providers and Syst...

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Vydáno v:Med Care
Hlavní autoři: Weidmer, Beverly A., Brach, Cindy, Hays, Ron D.
Médium: Artigo
Jazyk:Inglês
Vydáno: 2012
Témata:
On-line přístup:https://ncbi.nlm.nih.gov/pmc/articles/PMC5102018/
https://ncbi.nlm.nih.gov/pubmed/22895227
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1097/MLR.0b013e3182652482
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