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Development of Items to Assess Patients’ Health Literacy Experiences at Hospitals for the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Hospital Survey
BACKGROUND: The complexity of health information frequently exceeds patients’ skills to understand and use it. Improvement in hospital communication has the potential to improve the quality of care. OBJECTIVE: To develop a set of items to supplement the CAHPS® Hospital Survey (HCAHPS) to assess how...
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| Main Authors: | , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
2012
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC3784011/ https://ncbi.nlm.nih.gov/pubmed/22895225 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1097/MLR.0b013e31826524a0 |
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