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Development and Evaluation of CAHPS(®) Survey Items Assessing How Well Healthcare Providers Address Health Literacy

BACKGROUND: The complexity of health information often exceeds patients’ skills to understand and use it. OBJECTIVE: To develop survey items assessing how well healthcare providers communicate health information. METHODS: Domains and items for the Consumer Assessment of Healthcare Providers and Syst...

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Detalhes bibliográficos
Publicado no:Med Care
Main Authors: Weidmer, Beverly A., Brach, Cindy, Hays, Ron D.
Formato: Artigo
Idioma:Inglês
Publicado em: 2012
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC5102018/
https://ncbi.nlm.nih.gov/pubmed/22895227
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1097/MLR.0b013e3182652482
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