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Active listening: The key of successful communication in hospital managers

INTRODUCTION: One of the important causes of medical errors and unintentional harm to patients is ineffective communication. The important part of this skill, in case it has been forgotten, is listening. The objective of this study was to determine whether managers in hospitals listen actively. METH...

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Publicado en:Electron Physician
Main Authors: Jahromi, Vahid Kohpeima, Tabatabaee, Seyed Saeed, Abdar, Zahra Esmaeili, Rajabi, Mahboobeh
Formato: Artigo
Idioma:Inglês
Publicado: Electronic physician 2016
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Acceso en liña:https://ncbi.nlm.nih.gov/pmc/articles/PMC4844478/
https://ncbi.nlm.nih.gov/pubmed/27123221
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.19082/2123
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