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Active listening: The key of successful communication in hospital managers
INTRODUCTION: One of the important causes of medical errors and unintentional harm to patients is ineffective communication. The important part of this skill, in case it has been forgotten, is listening. The objective of this study was to determine whether managers in hospitals listen actively. METH...
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| Publicado no: | Electron Physician |
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| Main Authors: | , , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Electronic physician
2016
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC4844478/ https://ncbi.nlm.nih.gov/pubmed/27123221 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.19082/2123 |
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