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Active listening: The key of successful communication in hospital managers
INTRODUCTION: One of the important causes of medical errors and unintentional harm to patients is ineffective communication. The important part of this skill, in case it has been forgotten, is listening. The objective of this study was to determine whether managers in hospitals listen actively. METH...
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| Pubblicato in: | Electron Physician |
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| Autori principali: | , , , |
| Natura: | Artigo |
| Lingua: | Inglês |
| Pubblicazione: |
Electronic physician
2016
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| Soggetti: | |
| Accesso online: | https://ncbi.nlm.nih.gov/pmc/articles/PMC4844478/ https://ncbi.nlm.nih.gov/pubmed/27123221 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.19082/2123 |
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