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Challenges to the credibility of patient feedback in primary healthcare settings: a qualitative study
BACKGROUND: The UK government has encouraged NHS services to obtain patient feedback to support the further development of patient-centred care. In 2009, the English GP Patient Survey included a sample of 5.5 million, but little is known about its potential utility in informing developments aimed at...
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| Main Authors: | , , , , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Royal College of General Practitioners
2013
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC3582979/ https://ncbi.nlm.nih.gov/pubmed/23561787 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3399/bjgp13X664252 |
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