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Providing Support to Patients in Emotional Encounters: A New Perspective on Missed Empathic Opportunities
OBJECTIVE: Studies have repeatedly found that providers miss 70-90% of opportunities to express empathy. Our study sought to characterize provider responses to patients’ emotions, with the overall goal of better understanding reasons for lack of empathic response. METHODS: We analyzed 47 visits betw...
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| Main Authors: | , , , , , , |
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| 格式: | Artigo |
| 語言: | Inglês |
| 出版: |
2012
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| 主題: | |
| 在線閱讀: | https://ncbi.nlm.nih.gov/pmc/articles/PMC3448439/ https://ncbi.nlm.nih.gov/pubmed/22818767 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.pec.2012.06.015 |
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