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Service quality, satisfaction, and behavioral intention in home delivered meals program

This study was conducted to evaluate recipients' perception of service quality, satisfaction, and behavioral intention in home delivered meals program in the US. Out of 398 questionnaires, 265 (66.6%) were collected, and 209 questionnaires (52.5%) were used for the statistical analysis. A Confi...

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Autori principali: Joung, Hyun-Woo, Kim, Hak-Seon, Yuan, Jingxue Jessica, Huffman, Lynn
Natura: Artigo
Lingua:Inglês
Pubblicazione: The Korean Nutrition Society and the Korean Society of Community Nutrition 2011
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Accesso online:https://ncbi.nlm.nih.gov/pmc/articles/PMC3085806/
https://ncbi.nlm.nih.gov/pubmed/21556231
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.4162/nrp.2011.5.2.163
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