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Service quality, satisfaction, and behavioral intention in home delivered meals program

This study was conducted to evaluate recipients' perception of service quality, satisfaction, and behavioral intention in home delivered meals program in the US. Out of 398 questionnaires, 265 (66.6%) were collected, and 209 questionnaires (52.5%) were used for the statistical analysis. A Confi...

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Detalhes bibliográficos
Main Authors: Joung, Hyun-Woo, Kim, Hak-Seon, Yuan, Jingxue Jessica, Huffman, Lynn
Formato: Artigo
Idioma:Inglês
Publicado em: The Korean Nutrition Society and the Korean Society of Community Nutrition 2011
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC3085806/
https://ncbi.nlm.nih.gov/pubmed/21556231
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.4162/nrp.2011.5.2.163
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