Accuracy of telephone reference service in health sciences libraries.
Six factual queries were unobtrusively telephoned to fifty-one U.S. academic health sciences and hospital libraries. The majority of the queries (63.4%) were answered accurately. Referrals to another library or information source were made for 25.2% of the queries. Eleven answers (3.6%) were inaccur...
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| Pubblicato in: | Bull Med Libr Assoc |
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| Autore principale: | |
| Natura: | Artigo |
| Lingua: | Inglês |
| Pubblicazione: |
Medical Library Association
1991
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| Soggetti: | |
| Accesso online: | https://ncbi.nlm.nih.govhttps://pmc.ncbi.nlm.nih.gov/articles/PMC225521/ https://ncbi.nlm.nih.govhttps://pubmed.ncbi.nlm.nih.gov/2039904/ |
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