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Accuracy of telephone reference service in health sciences libraries.

Six factual queries were unobtrusively telephoned to fifty-one U.S. academic health sciences and hospital libraries. The majority of the queries (63.4%) were answered accurately. Referrals to another library or information source were made for 25.2% of the queries. Eleven answers (3.6%) were inaccur...

Description complète

Enregistré dans:
Détails bibliographiques
Publié dans:Bull Med Libr Assoc
Auteur principal: Paskoff, B M
Format: Artigo
Langue:Inglês
Publié: Medical Library Association 1991
Sujets:
Accès en ligne:https://ncbi.nlm.nih.govhttps://pmc.ncbi.nlm.nih.gov/articles/PMC225521/
https://ncbi.nlm.nih.govhttps://pubmed.ncbi.nlm.nih.gov/2039904/
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