Accuracy of telephone reference service in health sciences libraries.
Six factual queries were unobtrusively telephoned to fifty-one U.S. academic health sciences and hospital libraries. The majority of the queries (63.4%) were answered accurately. Referrals to another library or information source were made for 25.2% of the queries. Eleven answers (3.6%) were inaccur...
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| Published in: | Bull Med Libr Assoc |
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| Main Author: | |
| Format: | Artigo |
| Language: | Inglês |
| Published: |
Medical Library Association
1991
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| Subjects: | |
| Online Access: | https://ncbi.nlm.nih.govhttps://pmc.ncbi.nlm.nih.gov/articles/PMC225521/ https://ncbi.nlm.nih.govhttps://pubmed.ncbi.nlm.nih.gov/2039904/ |
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