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Customer Churn Analysis: Analyzing Customer Churn Determinants on an ISP Company in Indonesia
The growth of Internet Service Providers (ISP) in Indonesia, has led Indonesia to be one of the world’s fastest-growing telecommunications market. This condition derives a number of internet service providers pushing the Indonesian market massively one of them is HELOSEL (pseudonym). With this condi...
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| Main Authors: | , |
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| Formato: | Artigo |
| Idioma: | Indonésio |
| Publicado em: |
Ministry of Communication and Information Technology, R and D Center for Post and ICT Resources and Equipments
2021-09-01
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| Colecção: | Buletin Pos dan Telekomunikasi: Media Komunikasi Ilmiah |
| Assuntos: | |
| Acesso em linha: | https://online.bpostel.com/index.php/bpostel/article/view/339 |
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