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Development of information technology for analyzing the customer churn of a telecommunication company

The object of research is the process of analyzing the customer churn of telecommunications companies based on machine learning methods. The existing problem is that, until recently, the process of customer churn was compensated by attracting new customers, but in the modern world, growth rates are...

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Main Authors: Andrii Papa, Yevgen Shemet, Andrii Yarovyi, Lyubov Vahovska
Formato: Artigo
Idioma:Inglês
Publicado: PC Technology Center 2022-04-01
Series:Technology Audit and Production Reserves
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Acceso en liña:http://journals.uran.ua/tarp/article/view/255861
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