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Determinants of customer satisfaction and loyalty in the Turkish e-commerce sector

IntroductionThe rapid development of digital technologies has significantly transformed consumer behavior, making social media platforms essential marketing tools. However, there is a notable gap in the literature regarding the combined effects of social media marketing, price promotions, and corpor...

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Bibliografische Detailangaben
Hauptverfasser: Mehmet Yalçınkaya, İbrahim Çataldaş
Format: Artigo
Sprache:Inglês
Veröffentlicht: Frontiers Media S.A. 2025-07-01
Schriftenreihe:Frontiers in Communication
Schlagworte:
Online-Zugang:https://www.frontiersin.org/articles/10.3389/fcomm.2025.1603554/full
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