The Effect of Service Quality on Customer Satisfaction at Securities Companies
This research aims to investigate the influence of service quality on customer satisfaction in the context of securities companies using the SERVQUAL approach. Securities companies have a crucial role in the financial markets, and customer satisfaction is a vital indicator in maintaining and increas...
Guardado en:
| Autor principal: | |
|---|---|
| Formato: | Artigo |
| Lenguaje: | Indonésio |
| Publicado: |
Institut Ilmu Sosial dan Manajemen STIAMI
2023-10-01
|
| Colección: | Majalah Ilmiah Bijak |
| Materias: | |
| Acceso en línea: | https://ojs.stiami.ac.id/index.php/bijak/article/view/3431 |
| Etiquetas: |
Sin Etiquetas, Sea el primero en etiquetar este registro!
|