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Strategi Service Quality Sebagai Media dalam Menciptakan Kepuasan dan Loyalitas Pelanggan Jasa Pendidikan

This article discusses the importance of service quality in creating customer satisfaction and loyalty in the education sector. The article highlights the Total Quality Service (TQS) concept, which emphasizes the effectiveness and efficiency of service delivery. The article also discusses the four...

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Bibliografiske detaljer
Hovedforfatter: Afni Ma'rufah
Format: Artigo
Sprog:Inglês
Udgivet: Lembaga Pendidikan Islam Ma'aarif NU Kabupaten Magetan 2023-07-01
Serier:Edukasia
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Online adgang:https://mail.jurnaledukasia.org/index.php/edukasia/article/view/355
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