Analyzing an Unconventional Success Story Chick-fil-A Fast Food Restaurants in the USA

The U.S. fast-food chain Chick-fil-A, Inc. has prospered financially and scored multiple rankings at or near the top of its industry by using unconventional management practices, including some that appear to be drawbacks. This paper attempts what previous academic research has not: a thorough analy...

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Bibliografske podrobnosti

Glavni avtor:	Manko Barbara A.
Format:	Artigo
Jezik:	Inglês
Izdano:	Faculty of Law and Economic Sciences University of Zielona Góra 2022-01-01
Serija:	Management
Teme:	chick-fil-a fast food restaurant quick service restaurant customer service social media employees and customers american restaurants franchised restaurant employee satisfaction management practice
Online dostop:	https://doi.org/10.2478/manment-2019-0087
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