Sentiment Analysis on Coretax Data Using SVM and Random Forest with SMOTE and Tomek-Link
This study is motivated by the increasing adoption of digital tax platforms in Indonesia, particularly Coretax, which enables online tax reporting and payment. Understanding user sentiment is crucial for evaluating system effectiveness and identifying areas for improvement. However, sentiment data...
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| Principais autores: | , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Asosiasi Doktor Sistem Informasi Indonesia
2025-09-01
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| coleção: | Journal of Information Systems and Informatics |
| Assuntos: | |
| Acesso em linha: | https://journal-isi.org/index.php/isi/article/view/1279 |
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