Model For Measuring Customer Satisfaction And Delight In Restaurant Industry

The purpose of the study was to analyze the effect of brand value, brand credibility, arousal, brand love, online buying on delight and the effect of delight on intention to book a restaurant. The population of this study were restaurant customers in Indonesia, with the sample of 250 respondents col...

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Номзүйн дэлгэрэнгүй

Үндсэн зохиолчид:	Juliana Juliana, Ferdi Antonio, Amelda Pramezwary, Jimmy Muller Hasoloan Situmorang, Arifin Djakasaputra, Rudy Pramono
Формат:	Artigo
Хэл сонгох:	Inglês
Хэвлэсэн:	Politeknik APP 2023-05-01
Цуврал:	Jurnal Manajemen Industri dan Logistik
Нөхцлүүд:	arousal ,brand love, brand credibility ,intention to booking restaurant
Онлайн хандалт:	https://jurnal.poltekapp.ac.id/index.php/JMIL/article/view/1022
Шошгууд:	Шошго нэмэх Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!