Performance expectancy and facilitating conditions drive robotic process automation acceptance among hotel employees while demographic factors reshape adoption pathways
Abstract The study investigates hotel workers' acceptance of Robotic Process Automation (RPA) in Jaipur, India, using the extended Unified Theory of Acceptance and Use of Technology (UTAUT-3) framework. In recent times, with automation technologies gaining momentum in the hospitality industry for th...
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| Autori principali: | , |
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| Natura: | Artigo |
| Lingua: | Inglês |
| Pubblicazione: |
Springer
2026-06-01
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| Serie: | Discover Analytics |
| Soggetti: | |
| Accesso online: | https://doi.org/10.1007/s44257-025-00049-y |
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