Performance expectancy and facilitating conditions drive robotic process automation acceptance among hotel employees while demographic factors reshape adoption pathways

Abstract The study investigates hotel workers' acceptance of Robotic Process Automation (RPA) in Jaipur, India, using the extended Unified Theory of Acceptance and Use of Technology (UTAUT-3) framework. In recent times, with automation technologies gaining momentum in the hospitality industry for th...

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Detalles Bibliográficos

Autores principales:	R. K. Tailor, Drashti Tailor
Formato:	Artigo
Lenguaje:	Inglês
Publicado:	Springer 2026-06-01
Colección:	Discover Analytics
Materias:	Robotic process automation UTAUT-3 Automation Hotel employees Technology acceptance
Acceso en línea:	https://doi.org/10.1007/s44257-025-00049-y
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