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Content Analysis of Reference Transactions Provides Guidance Regarding Staffing of Library Service Points

A Review of: Bishop, B. W., & Bartlett, J. A. (2013). Where do we go from here? Informing academic library staffing through reference transaction analysis. College & Research Libraries, 74(5), 489-500. Objective – To identify the quantity of location-based and subject-based questions and deter...

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Autore principale: Annie M. Hughes
Natura: Artigo
Lingua:Inglês
Pubblicazione: University of Alberta 2014-07-01
Serie:Evidence Based Library and Information Practice
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Accesso online:http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/21534
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