Consumer grief: understanding how consumers deal with the loss of extraordinary experiences

Abstract Despite the interest in the role of consumption in the bereavement process, the concept of consumer grief and the process consumers experience when grieving remain undertheorized. This article aims to conceptualize consumer grief considering the disruption brought by the COVID-19 pandemic a...

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Λεπτομέρειες βιβλιογραφικής εγγραφής

Κύριοι συγγραφείς:	Fernanda Scussel, Maribel Carvalho Suarez
Μορφή:	Artigo
Γλώσσα:	Inglês
Έκδοση:	Fundação Getulio Vargas, Escola Brasileira de Administração Pública e de Empresas 2022-07-01
Σειρά:	Cadernos EBAPE.BR
Θέματα:	COVID-19 Consumer Grief Grief Extraordinary Experience
Διαθέσιμο Online:	http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1679-39512022000300339&lng=en&tlng=en
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