Evaluation of Telecommunication Customer Churn Classification with SMOTE Using Random Forest and XGBoost Algorithms
Competition in the telecommunications industry, particularly among Internet Service Providers (ISPs), significantly influences customer churn, which negatively impacts revenue, profitability, and business sustainability. An effective approach to mitigate churn involves identifying potential churners...
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| Hoofdauteurs: | , , |
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| Formaat: | Artigo |
| Taal: | Inglês |
| Gepubliceerd in: |
Politeknik Negeri Batam
2025-01-01
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| Reeks: | Journal of Applied Informatics and Computing |
| Onderwerpen: | |
| Online toegang: | https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/8740 |
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