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WILL SERVANT LEADERSHIP AFFECT EMPLOYEE ENGAGEMENT AND QUALITY OF SERVICE DELIVERY?

This paper aimed to examine the relationship between servant leadership, employee engagement, and quality of service delivery. For this purpose, a structural equation modeling with AMOS was used to test the model fit and the relationship between each latent variable. Findings reveal that the model w...

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Detalhes bibliográficos
Principais autores: Waiphot Kulachai, Sutham Cheurprakobkit, Layla Kurniawati, Patipol Homyamyen, Pennapa Pornsupikul, Thaywuse Borriraksuntikul
Formato: Artigo
Idioma:Inglês
Publicado em: University of Kragujevac 2023-12-01
coleção:Proceedings on Engineering Sciences
Assuntos:
Acesso em linha:https://pesjournal.net/journal/v5-n4/6.pdf
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