Impact of Organizational Citizenship Behaviour on Customer Satisfaction
The aim of this study is to find out the impact of organizational citizenship behaviour on customer satisfaction. For this reason, data have been collected from 150 small-medium enterprises in Sulaimani and Erbil cities of the Kurdistan Region of Iraq. The data have been evaluated by using covarianc...
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| Principais autores: | , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Tishk International University
2020-01-01
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| Colecção: | Eurasian Journal of Management & Social Sciences |
| Assuntos: | |
| Acesso em linha: | https://ejmss.tiu.edu.iq/index.php/ejmss/article/view/75 |
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