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Understanding student perspectives on generative AI chatbots: a human-centred mixed-methods study in higher education

Abstract This study addresses the educational challenges of understanding how generative AI chatbots can equitably and effectively enhance student learning in higher education. Chatbot system analytics data and a mixed methods survey (n = 121) was used to examine four research questions related to t...

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I tiakina i:
Ngā taipitopito rārangi puna kōrero
Ngā kaituhi matua: Stephen Colbran, Meena Jha, Caitlin Schiavone
Hōputu: Artigo
Reo:Inglês
I whakaputaina: SpringerOpen 2026-06-01
Rangatū:International Journal of Educational Technology in Higher Education
Ngā marau:
Urunga tuihono:https://doi.org/10.1186/s41239-026-00605-w
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