Learning to serve: social learning and organizational customer orientation–employee job performance link in Nigerian service firms

Organizational Customer Orientation (OCO) refers to an organization’s continuous and proactive disposition that puts the interests of customers first. Extant studies have explored the relationship between OCO and employee job performance. However, the results are mixed and inconsistent. Collecting a...

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Ngā kaituhi matua:	Da Teng, Wei Song, Weiyue Wang
Hōputu:	Artigo
Reo:	Inglês
I whakaputaina:	Frontiers Media S.A. 2025-12-01
Rangatū:	Frontiers in Psychology
Ngā marau:	organizational customer orientation employee customer orientation openness to experience job performance social learning theory
Urunga tuihono:	https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1666546/full
Ngā Tūtohu:	Tāpirihia he Tūtohu Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!