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Electronic customer relationship management (E-CRM) and its performance, challenges and solutions

The purpose of this study is to study electronic customer relationship management (E-CRM) and its performance. In this research, using the findings of previous research and the information available in databases, the information required for the research has been collected by secondary study method,...

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Detalles Bibliográficos
Principais autores: Nabiollah Mohammadi, Saber Azizi, Mohammad Reza Rajabi
Formato: Artigo
Idioma:Inglês
Publicado: Rasht: Javad Deljoo Shahir 2018-09-01
Series:New Applied Studies in Management, Economics & Accounting
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Acceso en liña:https://www.nasme-journal.ir/article_181562_d41d8cd98f00b204e9800998ecf8427e.pdf
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