Patient neglect in healthcare institutions: a systematic review and conceptual model

Por Reader, Tom W, Gillespie, Alex
Publicado em 2013

Human Factors in Financial Trading: An Analysis of Trading Incidents

Por Leaver, Meghan, Reader, Tom W.
Publicado no Hum Factors (2016)

The Healthcare Complaints Analysis Tool: development and reliability testing of a method for service monitoring and organisational learning

Por Gillespie, Alex, Reader, Tom W
Publicado no BMJ Qual Saf (2016)

Patient‐Centered Insights: Using Health Care Complaints to Reveal Hot Spots and Blind Spots in Quality and Safety

Por GILLESPIE, ALEX, READER, TOM W.
Publicado no Milbank Q (2018)

Teamwork and team training in the ICU: Where do the similarities with aviation end?

Por Reader, Tom W, Cuthbertson, Brian H
Publicado em 2011

Patient complaints in healthcare systems: a systematic review and coding taxonomy

Por Reader, Tom W, Gillespie, Alex, Roberts, Jane
Publicado em 2014

The relationship between national culture and safety culture: Implications for international safety culture assessments

Por Noort, Mark C., Reader, Tom W., Shorrock, Steven, Kirwan, Barry
Publicado no J Occup Organ Psychol (2015)