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Loyalty in the Supermarket

Loyalty has been a hot topic in marketing management, not only for academics, but also for managers. In that sense, the main goal of this paper is to identify the variables that discriminate loyalty groups. Therefore, seven hypotheses have been proposed which might have an impact on loyalty groups....

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Bibliographic Details
Published in:BAR - Brazilian Administration Review
Main Authors: Valter A. Vieira, Cláudio Damacena
Format: Artigo
Language:Inglês
Published: Associação Nacional de Pós-Graduação e Pesquisa em Administração 2007
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Online Access:https://www.redalyc.org/articulo.oa?id=84140305
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