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CUSTOMER PERCEPTIONS OF VALUE: CASE OF RETAIL BANKING

Recently, a growing interest in relationship marketing approach attracted much attention of marketers to the customer value creation and delivery as the most important task of marketing strategy. The fact that in the period of economic recession, the retail banking sector cu...

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Bibliographic Details
Published in:Organizations and Markets in Emerging Economies
Main Authors: Neringa Ivanauskienė, Viltė Auruškevičienė, Vida Škudienė, Šarūnas Nedzinskas
Format: Artigo
Language:Inglês
Published: Vilniaus Universitetas 2012
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Online Access:https://www.redalyc.org/articulo.oa?id=692375802006
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