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CUSTOMER PERCEPTIONS OF VALUE: CASE OF RETAIL BANKING
Recently, a growing interest in relationship marketing approach attracted much attention of marketers to the customer value creation and delivery as the most important task of marketing strategy. The fact that in the period of economic recession, the retail banking sector cu...
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Published in: | Organizations and Markets in Emerging Economies |
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Main Authors: | , , , |
Format: | Artigo |
Language: | Inglês |
Published: |
Vilniaus Universitetas
2012
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Subjects: | |
Online Access: | https://www.redalyc.org/articulo.oa?id=692375802006 |
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