THE RELATIONSHIP BETWEEN THE TECHNOSTRESS CREATORS FACTORS AND THE PERCEIVED QUALITY OF INFORMATION TECHNOLOGY SERVICES

This research presents the relationship between the technostress creators factors and the perceived quality of the services provided by internal information technology departments. To this end, multiple linear regressions were performed, from a sample containing 927 responses of IT service users. Th...

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Detalhes bibliográficos

Publicado no:	Contextus – Revista Contemporânea de Economia e Gestão
Principais autores:	Danilo Magno Marchiori, Emerson Wagner Mainardes
Formato:	Artigo
Idioma:	Inglês
Publicado em:	Universidade Federal do Ceará 2016
Assuntos:	Administración y Contabilidad
Acesso em linha:	https://www.redalyc.org/articulo.oa?id=570761054002 https://www.redalyc.org/journal/5707/570761054002/ https://www.redalyc.org/journal/5707/570761054002/html/ https://www.redalyc.org/journal/5707/570761054002/570761054002.epub https://www.redalyc.org/journal/5707/570761054002/movil https://doi.org/10.19094/contextus.v14i3.820
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