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THE RELATIONSHIP BETWEEN THE TECHNOSTRESS CREATORS FACTORS AND THE PERCEIVED QUALITY OF INFORMATION TECHNOLOGY SERVICES

This research presents the relationship between the technostress creators factors and the perceived quality of the services provided by internal information technology departments. To this end, multiple linear regressions were performed, from a sample containing 927 responses of IT service users. Th...

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書目詳細資料
發表在:Contextus – Revista Contemporânea de Economia e Gestão
Principais autores: Danilo Magno Marchiori, Emerson Wagner Mainardes
格式: Artigo
語言:Inglês
出版: Universidade Federal do Ceará 2016
主題:
在線閱讀:https://www.redalyc.org/articulo.oa?id=570761054002
https://www.redalyc.org/journal/5707/570761054002/
https://www.redalyc.org/journal/5707/570761054002/html/
https://www.redalyc.org/journal/5707/570761054002/570761054002.epub
https://www.redalyc.org/journal/5707/570761054002/movil
https://doi.org/10.19094/contextus.v14i3.820
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