Application of Importance and Performance Matrix to Assess the Quality of Services Provided by Business Incubators
The purpose of this article is to demonstrate the use of importance and performance matrix in assessing the quality of services provided by incubators. It is a descriptive research and it uses a qualitative approach. The research design is a case study, based on interviews with four entrepreneurs fr...
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| Опубліковано в:: | REGEPE Entrepreneurship and Small Business Journal |
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| Автори: | , , , |
| Формат: | Artigo |
| Мова: | Inglês |
| Опубліковано: |
Associação Nacional de Estudos em Empreendedorismo e Gestão de Pequenas Empresas
2018
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| Предмети: | |
| Онлайн доступ: | https://www.redalyc.org/articulo.oa?id=561559184002 https://www.redalyc.org/journal/5615/561559184002/ https://www.redalyc.org/journal/5615/561559184002/html/ https://www.redalyc.org/journal/5615/561559184002/561559184002.epub https://www.redalyc.org/journal/5615/561559184002/movil https://doi.org/10.14211/regepe.v7i3.704 |
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