The Effect of the Implementation of E-CRM Electronic Satisfaction and Loyalty, Electronic Consumers of Mellat Bank's Website

Organizations that compete for power in the market constantly looking for ways to overcome their rivals. Today's customers want to engage with the organization. Successful customer relationship management is one of the major competitive advantages that organizations can use to prevent the transmissi...

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הוצא לאור ב:	Revista Administração em Diálogo
Principais autores:	Mehdi Jamali, Mohammad Azimi Mehrabadi, Mohammad Pouri
פורמט:	Artigo
שפה:	Inglês
יצא לאור:	Pontifícia Universidade Católica de São Paulo 2017
נושאים:	Administración y Contabilidad
גישה מקוונת:	https://www.redalyc.org/articulo.oa?id=534655933008 https://www.redalyc.org/journal/5346/534655933008/ https://www.redalyc.org/journal/5346/534655933008/html/ https://www.redalyc.org/journal/5346/534655933008/534655933008.epub https://www.redalyc.org/journal/5346/534655933008/movil
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