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The impact of emotions on the helpfulness of movie reviews

Online customer reviews have become a signicant source of product-related information for consumers. As a result of the growing number of customer reviews, determining which customer reviews are the most helpful is important in reducing information overload. The ways in which reviews can be helpfu...

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Publicat a:Journal of Applied Research and Technology
Autors principals: R. Ullah, A. Zeb, W. Kim
Format: Artigo
Idioma:Inglês
Publicat: Universidad Nacional Autónoma de México 2015
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Accés en línia:https://www.redalyc.org/articulo.oa?id=47439896002
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