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Consumer grief: understanding how consumers deal with the loss of extraordinary experiences

Despite the interest in the role of consumption in the bereavement process, the concept of consumer grief and the process consumers experience when grieving remain undertheorized. This article aims to conceptualize consumer grief considering the disruption brought by the COVID-19 pandemic and the ne...

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Detalhes bibliográficos
Publicado no:Cadernos EBAPE.BR
Main Authors: Fernanda Scussel, Maribel Carvalho Suarez
Formato: Artigo
Idioma:Inglês
Publicado em: Fundação Getulio Vargas 2022
Assuntos:
19
Acesso em linha:https://www.redalyc.org/articulo.oa?id=323272113002
https://www.redalyc.org/journal/3232/323272113002/
https://www.redalyc.org/journal/3232/323272113002/html/
https://www.redalyc.org/journal/3232/323272113002/323272113002.epub
https://www.redalyc.org/journal/3232/323272113002/movil
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